🛟 Support Zone
The whole support team, together in one place. Every agent reasons deeply and calmly, holds the school's full knowledge, and never leaves you at a dead end — if your question belongs to a specialist, the chat itself is handed over warmly, right inside the same conversation. Tap any agent to start chatting.
Every office knows who you are from your sign-in — you never have to repeat your story. If an office passes you to another, your conversation travels with you.
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Payment problem? For a payment problem, you can also open a tracked case with a case number (SHV-YYYY-NNNN) on the Payments page — the Payments Desk follows tracked cases there.
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